All products are sold in their present condition, with customers assuming responsibility for their purchases. In accordance with our policy, refunds, and exchanges are not available. We assure you that KRIS+KIKO only provides high-quality luxury bags and accessories in pristine condition. Should any damages be incurred during transit or if a package fails to reach its destination, we commit to resending the item without any additional charges.

If there are any issues, please get in touch with our customer service team immediately at [email protected] for prompt assistance.